Basing Our Future Off the Post Office
Earlier this week I had to make the unfortunate trip to the post office to pick up a couple of the Christmas gifts which wouldn’t fit in my apartment’s mailboxes. I knew it would suck as a trip to the post office has never proven to be a positive adventure for me. Even signing up for Selective Service when I was 18 resulted in an attempted anal cavity search. I’m not lying… but that’s another story for another day.
As could be expected, the post office closest to my apartment is not the post office which had my packages. Fortunately the other one was only a couple miles in the other direction. I arrived and there was a line of at least a dozen people. As for postal workers, there were two. One of which voiced very loudly upon my arrival her shift was over and she was leaving for the day. So now we’re down to one person to handle the line of people which is growing by the minute. I’ve worked retail before and this would never happen. You never pulled someone off the floor when the line was backed up. On top of that, I immediately thought of an experience I had at The UPS Store a few weeks ago. I went in to get some copies made and there were at least four people working and helping customers. They were pleasant and helpful. I was in and out in no time.
So why did the post office only have one person? Simple, to cut costs. Why did that second worker not stick around to thin out the line before leaving? Simple, no reason to. How does this happen? Simple, government run organization. There’s no incentive to exceed or help customers. Your job is secure and there for you no matter how well you perform. This is an example of what our future holds as we give more and more of our services up to government control. Hope you’re ready for doctors and nurses who care as much about helping you as postal workers do. It’s not as far of a stretch as proponents of universal healthcare would have you believe.
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December 3rd, 2008 at 11:13 am
funny, i get the same lame customer service at privately owned corporations.
imagine that.
December 3rd, 2008 at 11:29 am
Sure, there are plenty of companies with poor customer services. The majority of those are in the industries with little to no competition… which is effectively what the case will be for the government.
December 3rd, 2008 at 3:10 pm
there are plenty of competitors for places that suck. i am tired of the merry-go-rounding from company to company for the same bad service. in atlanta, it’s even better - you get bad service AND attitude. southern hospitality my ass.
December 5th, 2008 at 7:58 am
I just want to hear more about the trip to sign up for the Selective Service! LOL
You must tell us now that you mentioned it!
December 18th, 2008 at 10:09 pm
Hey, good meeting you this week! Hopefully, my feed will start working soon with the AtlantaBlogggers site before long. Have an outstanding Christmas! Avoid the clap, or whatever it is that you want to avoid this Christmas.
December 30th, 2008 at 4:56 pm
Mingleling…if you get bad service at a corporation you can take your business elsewhere, and ultimately they pay the price for the lost business. With the government having a virtual monopoly (on mail, not packages) they will always get the backing of Congress and will always be there.
Ever wonder why the ONLY day they are there with bells on is April 15th?